Help

Hi, how can we help?

Quick answers, or email us.

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Popular questions

How do I start a Lock in?

Hold the circle on Home, pick a length and a reason, then start Guided Access yourself with a triple-click. The timer starts once iPhone confirms it.

Why can’t lizlo lock my phone by itself?

You start and end Guided Access yourself using Apple’s controls. lizlo cannot start or end it for you.

Lock in or Focus mode?

Lock in locks your whole iPhone. Focus mode blocks only the apps you pick.

What happens to phone calls?

If a call comes in during a lock, lizlo shows the steps to end Guided Access so you can answer.

Does my Screen Time data leave my iPhone?

Screen Time usage data never leaves this iPhone.

Do I need an account?

Start as a guest. Sign in to back up.

How do I delete my account?

You can delete your account in Settings › your account › Delete account. The server verifies the request using a code emailed to you; Face ID alone does not authorize server deletion.

Plan & streaks

Set times, limits, goals and rewards. Plan once and it repeats on its own.

Plan it once.

Still need help?

Email us. Never send passwords or codes.

support@lizlo.ca