Terms of Use

1. Who we are

lizlo is operated by William Lavoie, an individual based in Québec, Canada. You can reach us at support@lizlo.ca.

On the App Store, the seller is shown as Pascal Lavoie, who publishes the app for us. We are responsible for lizlo, its service and its support.

2. What these terms cover

These terms cover your use of the lizlo app and service. They work together with:

• the lizlo Privacy Policy (lizlo.ca/privacy), which explains how we handle personal information;
• the lizlo Safety notice (lizlo.ca/safety), which explains Guided Access and emergencies;
• Apple's Standard License Agreement for apps (the "Apple EULA", apple.com/legal/internet-services/itunes/dev/stdeula), which gives you the licence to install and use the app.

By using lizlo, you agree to these terms. If you don't agree, please don't use lizlo. Nothing in these terms takes away rights you have under the law, including Québec's Consumer Protection Act.

3. Who can use lizlo

Guests can use lizlo without an account. You must be 14 or older to create an account. lizlo is available in Canada, the United States, Australia and New Zealand. This version of lizlo has no real-money payments.

4. What lizlo does

lizlo is a focus app for iPhone. It includes:

• Lock in: a timed session that uses Apple's Guided Access to keep your iPhone on lizlo. You start and end Guided Access yourself with Apple's controls.
• Focus mode: a timed session that uses Apple's Screen Time to block the apps you choose.
• Plan, goals and streaks: schedules, app limits, goals, a time jar and a daily streak.
• Tools: notes, tasks, a study reader, voice notes, reminders, calendar and music you can use during a session.
• Progress backup: if you have an account, a summary of your progress is backed up so you can restore it.

lizlo is free. There is no subscription. lizlo shows non-personalised ads provided by Google AdMob to people aged 14 or older; full-screen video ads only play if you choose them.

5. Safety

Guided Access is Apple's feature. While Guided Access is active, Emergency Services and Crash Detection are unavailable. Don't start a lock when you may need immediate access to your phone or are responsible for someone who may need urgent help. The Safety notice explains how to start and end Guided Access. Read it before your first lock.

lizlo is a focus tool. It is not medical, psychological or emergency help. Don't use it while driving or doing anything that needs your full attention for safety.

6. Your account

You are responsible for keeping access to your email, your Apple or Google account and your iPhone secure. Don't share your sign-in codes. Tell us at support@lizlo.ca if you think someone else used your account.

You can delete your account at any time in the app. Signing out or deleting the app does not delete your account. The Privacy Policy explains what is deleted and what we must keep.

7. Progress backup

Your iPhone keeps your local data. Signed-in backup keeps an eligible summary of lizlo progress, rules and settings, with generic rule and group labels instead of your custom names. It does not include your actual streak length, Screen Time usage measurements or results, selected apps, notes or other personal content. We work to keep backup safe and available but cannot promise that a restore brings back everything. App choices and some goals need to be set up again on a new iPhone.

Progress backups from this version do not include your actual commitment amounts, selected currencies or session money results. Such details in older server rows are not restored.

8. Time jar

Time jar minutes have no money value. They can't be bought, sold, transferred or exchanged for money.

9. Your content

Your notes, tasks, recordings, files and other content are yours. lizlo keeps them on your iPhone and does not send them to us. They leave your iPhone only if you share or export them, or through Apple services you use, like Calendar or Reminders. They are not included in iPhone or iCloud backups. We don't claim any rights to them.

You are responsible for the content you import, create or send. Don't use lizlo to break the law or someone else's rights.

10. Apple and other services

lizlo works with the Apple services you choose to use, including Guided Access, Screen Time, Calendar, Reminders and Apple Music, with Sign in with Apple and Google sign-in if you use them, and with Google AdMob, which provides the ads in lizlo. Those services have their own terms. We do not control advertisers' apps, websites or products.

About Apple:

• These terms are between you and us, not Apple. Apple is not responsible for lizlo or its content.
• We, not Apple, are responsible for support, for any claim about lizlo, and for any claim that lizlo infringes someone's rights.
• Apple and its subsidiaries can enforce the Apple EULA as third-party beneficiaries.

11. Fair use

Do not bypass security or account separation, use another person’s account without permission, provide false age or account information, or harm or overload lizlo or its servers. This does not limit anything the law permits you to do.

12. Ownership

lizlo's name, design and software belong to us or to the people who licensed them to us. The Apple EULA sets the rules for using the app. Third-party software in lizlo keeps its own licences, listed in Settings › Legal & privacy › Acknowledgements.

13. No promised result

lizlo helps you set up focus sessions. We don't promise any result, such as less screen time, better grades or better sleep. Apps, iPhones, networks and Apple's features can fail or change.

14. Our responsibility

We provide lizlo with reasonable care and skill. You keep all the warranties and remedies the law gives you, including under Québec's Consumer Protection Act. Nothing in these terms limits our responsibility where the law does not allow it. This applies under the laws where you live, including federal and state law in the United States, the Australian Consumer Law, and New Zealand's Consumer Guarantees Act and Fair Trading Act: nothing in these terms excludes or limits any right or remedy that those laws do not allow us to exclude. lizlo is free, but that does not remove rights you have under the law.

15. Changes to these terms

We may change these terms when lizlo changes. For a change that affects your rights, we will tell you in the app or by email at least 30 days before it applies. The notice will show the new wording, the old wording and the date it takes effect. If you do not accept, you can stop using lizlo and delete your account at no cost.

Changes required by law, corrections, and changes that do not reduce your rights can apply right away.

16. Ending

You can stop using lizlo and delete your account at any time.

We may suspend an account if needed to stop fraud, abuse, a security threat or illegal use. When the law requires it, we will tell you why and how to ask for a review. Free use as a guest stays available.

Ending or deleting an account does not create a charge. There are no real-money payments in this version.

17. Disputes and applicable law

If something goes wrong, please contact us at support@lizlo.ca so we can try to fix it. You do not have to contact us before using a legal right or contacting a regulator.

These terms are governed by the laws of Québec and the laws of Canada that apply there. This does not take away any protection that the mandatory laws where you live give you. You may bring a claim in a court or tribunal of Québec or in any other court or tribunal that has jurisdiction, including where you live if its law allows. If you live in Québec, you can bring a claim in the district where you live. We do not require you to bring a claim only in Québec. There is no mandatory arbitration and no waiver of class actions.

18. Language

These Terms are available in French and English, and both versions have the same value. In Canada, the French version is presented first; if you choose to read and accept the English version after the French version was offered, that choice does not reduce any rights you have under the law.

19. Contact

Operator: William Lavoie
Support: support@lizlo.ca
Website: lizlo.ca